Wiki source code of Blackline Construction Email / SPAM Problem
Last modified by Douglas Bower on 2026/02/04 03:20
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| author | version | line-number | content |
|---|---|---|---|
| 1 | 45 Minutes Support Time | ||
| 2 | |||
| 3 | Amazones.com - Is a email spam tracking system a amazon that protects our email server from being blacklisted? | ||
| 4 | |||
| 5 | This has noting to do with Adenium's Black Listing. | ||
| 6 | |||
| 7 | This is most likely due to something in the notification content. | ||
| 8 | |||
| 9 | Who is the customer using for email smtp server? Spam prevention? | ||
| 10 | Have they sent us the content so that we can determine if the content they are sending is triggering the spam? | ||
| 11 | |||
| 12 | Are they using SpamCanibal? | ||
| 13 | |||
| 14 | What can cause this type of rejection? | ||
| 15 | |||
| 16 | Recipients who have previously marked content from this company as Spam. | ||
| 17 | Content within the email triggers the recipients spam filters. | ||
| 18 | |||
| 19 | Here is an internet discussion on the exact same message that we are getting: [[http://www.dslreports.com/forum/r27768051-Bounced-back-email-qdetected-as-spamq]] | ||
| 20 | |||
| 21 | Of the 6 emails that they sent that bounced back, there only 4 domains, and only two SMTP Servers. | ||
| 22 | |||
| 23 | [[pgauci@firestopinternational.com>>mailto:pgauci@firestopinternational.com]]uses Network Solutions as their email SMTP Server: netsolmail.net | ||
| 24 | [[mnaquin@firestopinternational.com>>mailto:mnaquin@firestopinternational.com]]uses Network Solutions as their email SMTP Server: netsolmail.netuses Network Solutions as their email SMTP Server: netsolmail.net | ||
| 25 | |||
| 26 | [[ksinclair@thepayneco.com>>mailto:ksinclair@thepayneco.com]]uses Network Solutions as their email SMTP Server: netsolmail.net | ||
| 27 | |||
| 28 | [[estimating@wercospecs.com>>mailto:estimating@wercospecs.com]]uses register.com as their email SMTP Server:registeredsite.com | ||
| 29 | [[eric@wercospecs.com>>mailto:eric@wercospecs.com]]uses register.com as their email SMTP Server:registeredsite.comuses register.com as their email SMTP Server:registeredsite.com | ||
| 30 | |||
| 31 | [[wayne@camuselectric.com>>mailto:wayne@camuselectric.com]]usesNetwork Solutions as their email SMTP Server: netsolmail.net | ||
| 32 | |||
| 33 | [[http://www.exclamationsoft.com/exclamationsoft/netmailbot/help/website/HowToFindTheSMTPMailServerForAnEmailAddress.html]] | ||
| 34 | |||
| 35 | [[http://forums.networksolutions.com/nsmail-f47-customer-email-being-blocked-t8401.html]] | ||
| 36 | |||
| 37 | Lechase came in Fine... | ||
| 38 | |||
| 39 | White List Instructions: | ||
| 40 | [[http://www.emaildeliveryjedi.com/mywhitelist.php]]- We can use this site to create instructions that can be sent to users who are having problems. | ||
| 41 | [[http://www.sysop.com/whitelist.php]] | ||
| 42 | |||
| 43 | [[http://agorafinancial.com/help/whitelist-us/]] | ||
| 44 | [[http://www.spamhaus.org/whitelist/]] | ||
| 45 | [[http://barronmarketingsolutions.com/whitelist-us/]] | ||
| 46 | |||
| 47 | Tools to test spam metrics of an email: | ||
| 48 | [[http://spamcheck.postmarkapp.com/]] | ||
| 49 | [[http://isnotspam.com/]] | ||
| 50 | |||
| 51 | [[image:b242af03963e23bc0d1bd32ee2e29b71.png]] | ||
| 52 | |||
| 53 | ||Latest Report Details | ||
| 54 | |||
| 55 | ---- | ||
| 56 | |||
| 57 | [[Delete this report>>http://isnotspam.com/newlatestreport.php?email=ins-if34hvkz%40isnotspam.com#]] | ||
| 58 | This message is an automatic response from isNOTspams authentication verifier service. The service allows email senders to perform a simple check of various sender authentication mechanisms. It is provided free of charge, in the hope that it is useful to the email community. While it is not officially supported, we welcome any feedback you may have at.. | ||
| 59 | |||
| 60 | Thank you for using isNOTspam. | ||
| 61 | |||
| 62 | The isNOTspam team | ||
| 63 | |||
| 64 | ========================================================== | ||
| 65 | |||
| 66 | Summary of Results | ||
| 67 | |||
| 68 | ========================================================== | ||
| 69 | |||
| 70 | SPF Check : pass | ||
| 71 | |||
| 72 | Sender-ID Check : pass | ||
| 73 | |||
| 74 | DomainKeys Check : neutral | ||
| 75 | |||
| 76 | DKIM Check : pass | ||
| 77 | |||
| 78 | SpamAssassin Check : ham (non-spam) | ||
| 79 | |||
| 80 | ========================================================== | ||
| 81 | |||
| 82 | Details: | ||
| 83 | |||
| 84 | ========================================================== | ||
| 85 | |||
| 86 | HELO hostname: a8-60.smtp-out.amazonses.com | ||
| 87 | |||
| 88 | Source IP: 54.240.8.60 | ||
| 89 | |||
| 90 | mail-from: blacklinecorp@cloudprojectnotifications.com | ||
| 91 | |||
| 92 | Anonymous To: ins-if34hvkz@isnotspam.com | ||
| 93 | |||
| 94 | --------------------------------------------------------- | ||
| 95 | |||
| 96 | SPF check details: | ||
| 97 | |||
| 98 | ---------------------------------------------------------- | ||
| 99 | |||
| 100 | Result: pass | ||
| 101 | |||
| 102 | ID(s) verified: smtp.mail=blacklinecorp@cloudprojectnotifications.com | ||
| 103 | |||
| 104 | DNS record(s): | ||
| 105 | |||
| 106 | ---------------------------------------------------------- | ||
| 107 | |||
| 108 | Sender-ID check details: | ||
| 109 | |||
| 110 | ---------------------------------------------------------- | ||
| 111 | |||
| 112 | Result: pass | ||
| 113 | |||
| 114 | ID(s) verified: smtp.mail=blacklinecorp@cloudprojectnotifications.com | ||
| 115 | |||
| 116 | DNS record(s): | ||
| 117 | |||
| 118 | ---------------------------------------------------------- | ||
| 119 | |||
| 120 | DomainKeys check details: | ||
| 121 | |||
| 122 | ---------------------------------------------------------- | ||
| 123 | |||
| 124 | Result: neutral (message not signed) | ||
| 125 | |||
| 126 | ID(s) verified: header.From=blacklinecorp@cloudprojectnotifications.com | ||
| 127 | |||
| 128 | Selector= | ||
| 129 | |||
| 130 | domain= | ||
| 131 | |||
| 132 | DomainKeys DNS Record= | ||
| 133 | |||
| 134 | ---------------------------------------------------------- | ||
| 135 | |||
| 136 | DKIM check details: | ||
| 137 | |||
| 138 | ---------------------------------------------------------- | ||
| 139 | |||
| 140 | Result: pass | ||
| 141 | |||
| 142 | ID(s) verified: header.From=blacklinecorp@cloudprojectnotifications.com | ||
| 143 | |||
| 144 | Selector=224i4yxa5dv7c2xz3womw6peuasteono | ||
| 145 | |||
| 146 | domain=amazonses.com | ||
| 147 | |||
| 148 | DomainKeys DNS Record=224i4yxa5dv7c2xz3womw6peuasteono._domainkey.amazonses.com | ||
| 149 | |||
| 150 | ---------------------------------------------------------- | ||
| 151 | |||
| 152 | SpamAssassin check details: | ||
| 153 | |||
| 154 | ---------------------------------------------------------- | ||
| 155 | |||
| 156 | SpamAssassin v3.3.1 (2010-03-19) | ||
| 157 | |||
| 158 | Result: ham (non-spam) (03.1points, 10.0 required) | ||
| 159 | |||
| 160 | pts rule name description | ||
| 161 | |||
| 162 | ---- ---------------------- ------------------------------- | ||
| 163 | |||
| 164 | * -1.0 RCVD_IN_DNSWL_LOW RBL: Sender listed at http://www.dnswl.org/, low | ||
| 165 | |||
| 166 | * trust | ||
| 167 | |||
| 168 | * [54.240.8.60 listed in list.dnswl.org] | ||
| 169 | |||
| 170 | * 3.5 BAYES_99 BODY: Bayes spam probability is 99 to 100% | ||
| 171 | |||
| 172 | * [score: 1.0000] | ||
| 173 | |||
| 174 | * -0.0 SPF_PASS SPF: sender matches SPF record | ||
| 175 | |||
| 176 | * -0.0 RP_MATCHES_RCVD Envelope sender domain matches handover relay domain | ||
| 177 | |||
| 178 | * 0.2 BAYES_999 BODY: Bayes spam probability is 99.9 to 100% | ||
| 179 | |||
| 180 | * [score: 1.0000] | ||
| 181 | |||
| 182 | * 0.1 HTML_MESSAGE BODY: HTML included in message | ||
| 183 | |||
| 184 | * 0.3 MIME_HTML_ONLY BODY: Message only has text/html MIME parts | ||
| 185 | |||
| 186 | * 0.0 MIME_QP_LONG_LINE RAW: Quoted-printable line longer than 76 chars | ||
| 187 | |||
| 188 | * 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily | ||
| 189 | |||
| 190 | * valid | ||
| 191 | |||
| 192 | * -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature | ||
| 193 | |||
| 194 | X-Spam-Status: Yes, hits=3.1 required=-20.0 tests=BAYES_99,BAYES_999, | ||
| 195 | |||
| 196 | DKIM_SIGNED,DKIM_VALID,HTML_MESSAGE,MIME_HTML_ONLY,MIME_QP_LONG_LINE, | ||
| 197 | |||
| 198 | RCVD_IN_DNSWL_LOW,RP_MATCHES_RCVD,SPF_PASS autolearn=no version=3.3.1 | ||
| 199 | |||
| 200 | X-Spam-Score: 3.1 | ||
| 201 | |||
| 202 | To learn more about the terms used in the SpamAssassin report, please search | ||
| 203 | |||
| 204 | here:[[http://wiki.apache.org/spamassassin/]] | ||
| 205 | |||
| 206 | ========================================================== | ||
| 207 | |||
| 208 | Explanation of the possible results (adapted from | ||
| 209 | |||
| 210 | draft-kucherawy-sender-auth-header-04.txt): | ||
| 211 | |||
| 212 | ========================================================== | ||
| 213 | |||
| 214 | pass | ||
| 215 | |||
| 216 | the message passed the authentication test. | ||
| 217 | |||
| 218 | fail | ||
| 219 | |||
| 220 | the message failed the authentication test. | ||
| 221 | |||
| 222 | softfail | ||
| 223 | |||
| 224 | the message failed the authentication test, and the authentication | ||
| 225 | |||
| 226 | method has either an explicit or implicit policy which doesnt require | ||
| 227 | |||
| 228 | successful authentication of all messages from that domain. | ||
| 229 | |||
| 230 | neutral | ||
| 231 | |||
| 232 | the authentication method completed without errors, but was unable | ||
| 233 | |||
| 234 | to reach either a positive or a negative result about the message. | ||
| 235 | |||
| 236 | temperror | ||
| 237 | |||
| 238 | a temporary (recoverable) error occurred attempting to authenticate | ||
| 239 | |||
| 240 | the sender; either the process couldnt be completed locally, or | ||
| 241 | |||
| 242 | there was a temporary failure retrieving data required for the | ||
| 243 | |||
| 244 | authentication. A later retry may produce a more final result. | ||
| 245 | |||
| 246 | permerror | ||
| 247 | |||
| 248 | a permanent (unrecoverable) error occurred attempting to | ||
| 249 | |||
| 250 | authenticate the sender; either the process couldnt be completed | ||
| 251 | |||
| 252 | locally, or there was a permanent failure retrieving data required | ||
| 253 | |||
| 254 | for the authentication. | ||
| 255 | |||
| 256 | ---- | ||
| 257 | **Originally created:** 2014-09-22 16:14 | ||
| 258 | **Source:** [[http://isnotspam.com/newlatestreport.php?email=ins-if34hvkz%40isnotspam.com]] |